During a session of a few hours you don’t just put your machine down to answer messages. But they keep coming: have you got room for a small piece, when can someone come in for a consultation, how does the deposit work for a bigger session? If a question like that sits for too long, a client sometimes picks another studio. BarbrFlow is tattoo studio software that picks up those messages. The WhatsApp assistant replies on your studio’s number, checks which artist is free when and books the appointment after confirmation. Deposits go through your own payment account and reminders go out automatically. You stay focused on your work, and questions about the design simply come to you.
How it works
Clients message your studio the way they’re used to. The assistant recognises what they want, for example a consultation or a session with a particular artist, and only offers times that are actually free. If information is missing, it asks a specific question. The appointment is only booked after the client confirms. Questions that need your judgement, like the design, placement or a custom quote, are passed on to you.
Every artist gets their own hours and their own services. You set up services with their own length, from a short consultation to a half-day session, and the calendar plans exactly around them without double bookings. A couple who want matching tattoos can be booked as two slots back to back. In the dashboard you see for each day what every artist has booked and where there’s still room.
A client who doesn’t show up for a four-hour session costs you half a working day. BarbrFlow sends a WhatsApp reminder before the appointment with the date, time and artist. If the client needs to reschedule, that can happen in the same chat, within the rules you’ve set. And if a slot does open up, the waitlist offers it to clients who that time suits.
In tattooing a deposit is completely normal, and with BarbrFlow you don’t have to chase it. After booking, the client gets a payment link in WhatsApp and pays online (for example with iDEAL or card) through your studio’s Mollie or Stripe account. The money goes straight to you; BarbrFlow only stores the payment status on the appointment. You decide the size of the deposit and your cancellation rules. In the dashboard you see how booked-up each artist is, plus takings and no-shows.
You decide which clients a deposit applies to and how much it is. The client gets a payment link in WhatsApp and pays online through your studio’s own Mollie or Stripe account.
Yes. You set them up as separate services, each with its own length, and the client books them separately.
It answers general questions about your services, times and rules. Questions that need an artist’s eye, like a design or a custom quote, come back to you so you can reply yourself.
Try BarbrFlow free for 14 days. After that it’s €249 per month per business, excluding VAT and all-in for normal use: no low ‘from’ price with a separate bill for your WhatsApp messages afterwards. Cancel any month, with no notice period.