Enquiries via WhatsApp, even while you’re working
A client messages: ‘Are you free on 14 June for bridal make-up?’ The assistant checks your calendar, asks about the service and the time, and only suggests times that are actually free. The booking is only made once the client confirms. Questions that need your personal take, like a special look or tricky timing, are passed on to you with the whole conversation attached. It also replies in your client’s language.