Hair salon software: from message to booking in one place.

You’ve got the scissors in your hand and your phone keeps buzzing. One client wants a cut tomorrow, another needs to reschedule and a third asks what a colour costs. You reply quickly between clients, but it’s not until the evening that you see how many messages are still unanswered. BarbrFlow is hair salon software that takes that work off your hands. The WhatsApp assistant answers clients on your salon’s business number, checks your real calendar and books the appointment as soon as the client confirms. Reminders and deposit requests go out automatically. You keep track of everything in one dashboard and can take over any conversation yourself. So your attention stays on the client in your chair.

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How it works

Bookings via WhatsApp, without putting your scissors down

Clients just send a message, the way they always do. ‘Can I get a cut with Sanne on Saturday?’ is enough. The assistant asks a follow-up question if the service or time isn’t clear yet, only offers times that are genuinely free and only books the appointment once the client says yes. Rescheduling or cancelling happens in the same chat, within the rules you set. If a question needs your judgement, the conversation is handed back to you with the whole chat attached.

An online calendar for your whole team

In the dashboard you can see who’s in each day, what’s booked and where there’s still space. Every service gets its own length, so a cut and a colour both fit exactly. Work with several stylists? Then every team member gets their own hours and services. Client details and past appointments sit together, so ‘same as last time’ is never a guessing game.

  • Services with their own length
  • Working hours per team member
  • No double bookings from separate calendars

Automatic reminders, fewer forgotten appointments

A forgotten appointment is an empty chair. BarbrFlow sends your clients a WhatsApp reminder before their appointment with the date, time, service and stylist. If the client can’t make it after all, they reschedule in the same chat instead of just not turning up. When a slot opens, the smart waitlist offers it to clients who that time and service suit.

Deposits and payments through your own account

Want more security for longer services like colour or highlights? Switch on deposits. The client gets a payment link in WhatsApp and pays online (for example with iDEAL or card) through your own Mollie or Stripe account. The money goes straight to you; BarbrFlow only tracks the payment status on the appointment. You decide which clients it applies to and how late they can cancel free of charge. The dashboard also shows how booked-up each team member is, plus takings and no-shows.

Clear before you start.

Do my clients have to download an app?+

No. They message your salon’s business WhatsApp number, just like now. Nothing changes for them, except that they get an answer faster.

Does BarbrFlow work if I’m on my own?+

Yes. As a solo stylist you use one calendar. When your team grows, you add team members with their own hours and services.

Can the assistant book something that doesn’t fit?+

No. It only offers times that match your services, team, working hours and the current calendar, and it only books once the client has confirmed.

Also relevantAI receptionistAlso relevantWhatsApp appointmentsAlso relevantSmart waitlist

Try the hair salon software in your own salon.

Try BarbrFlow free for 14 days. After that it’s €249 per month per business, excluding VAT and all-in for normal use: no low ‘from’ price with a separate bill for your WhatsApp messages afterwards. Cancel any month, with no notice period.

Try it free