How a WhatsApp booking works
The client messages the shop’s business number. BarbrFlow identifies the requested service, date, time and any team preference. If something is missing, the receptionist asks one targeted question. It then offers only times that actually fit.
After confirmation, the appointment appears in the dashboard. If your shop uses deposits, the client receives a secure payment link in the same journey. Reminders and later changes stay linked to the original appointment.
- No booking app for the client
- No double bookings across loose calendars
- Group appointments and combined services
- Your cancellation and rescheduling rules remain decisive