Stay visible when a regular client has been away too long.

Clients do not all have the same visit rhythm. One returns every three weeks, another after two months. BarbrFlow uses the appointment history available inside your salon to find clients who are later than expected and have no new booking.

You decide whether the function is active and which boundaries apply. Messages are sent during controlled daytime hours and remain recognisable as communication from your business. A reply can continue into the normal booking journey.

When a client replies ‘the same as last time’, BarbrFlow can use relevant previous preferences and conversation history within your salon. The return message can therefore continue as normal service rather than a disconnected campaign.

Client data remains separated per business. The salon is responsible for consent and can update or delete client data and marketing preferences.