Beauty salon software that brings calm to your calendar.

Your client says what she wants in her own words: ‘lash lift and brow tint, Thursday afternoon?’. The assistant recognises the treatments, asks a follow-up question if something is missing and only suggests times when both treatments fit back to back. The appointment only goes into your calendar once the client confirms. Rescheduling or cancelling happens in the same chat, within your rules. The assistant replies in the client’s language and passes anything that needs your judgement on to you.

Not every beauty therapist does the same treatments. In BarbrFlow you set which treatments each team member does and when they work. The calendar allows for the length of every treatment, from a quick brow shape to a full facial. In the client overview you see past appointments and preferences, so you know what a regular had last time. It’s all in one dashboard you can open on your computer or phone.

A treatment bed that stays empty for an hour and a half shows up in your takings. BarbrFlow automatically sends your clients a WhatsApp reminder before the appointment with the time and the treatment. If the time no longer suits, the client can reschedule straight away instead of just not turning up. When a slot opens, the smart waitlist looks for a client that treatment and time work for, and offers them the slot.

For treatments that take a lot of time, you can ask for a deposit. The client receives a payment link in WhatsApp and pays online (for example with iDEAL or card) through your own Mollie or Stripe account; the amount goes straight to you. You decide which clients it applies to and how late they can cancel free of charge. In the dashboard you can see how booked-up each team member is, plus takings and no-shows, so you know how your salon is doing.